What to Expect When Using a Travel Agent

LuxRally Travel Agents Are Completely Free to Use

Let's address the elephant in the room right away - the cost. While some travel agents charge service fees and even have memberships, LuxRally Travel Agents are completely free to use. Unlike our closest competitors in the luxury space who have membership fees ranging from $50,000 to $200,000, we don't believe in charging our clients any service or membership fees. We make our money from commissions from hotels, just like other agents who charge fees. The difference is that we prioritize building loyal relationships with our clients, which leads to repeat business and referrals. So rest assured, when you work with us, you won't have to worry about any extra charges.

Your Assigned Agent Will Reach Out to Learn More About Your Travel Goals

Once you decide to work with LuxRally Travel, your assigned agent will reach out to you to learn more about your travel goals. This initial conversation is crucial as it helps us understand your priorities, expectations, and budget. Whether it's through a quick call or a conversation via text, this communication allows us to tailor our services to your specific needs. It's also an excellent opportunity for you to share any special requirements or important notes, such as traveling for a special occasion or having specific needs while on your trip. The more information you provide, the better we can serve you.

For high-spending clients who regularly book presidential suites or penthouses, your agent may offer to create a client profile. This details your preferences from brands of water to types of pillows and more. The more you spend at a hotel, the more you can ask for. Your travel agent will send your client profile to hotels ahead of your stay and the hotel will then work to meet as many preferences as they can.

The More Honest You Are With Your Agent, The Better Your Experience Will Be

Honesty is the key to a successful partnership with your LuxRally Travel Agent. We understand that some clients may be hesitant to share their budgets and trip details, fearing it may put them at a disadvantage. However, we want to assure you that our agents act as advocates for their clients. When you are honest about your budget and expectations, we can proceed with your best interests in mind. By being transparent, you enable us to find the best options that align with your financial capabilities. So don't hold back - let us know your true preferences, and we'll work our magic to create an unforgettable travel experience for you.

Your Agent Will Quote Your Trip

Once your LuxRally Travel Agent has a good understanding of what you want, they will swing into action to get you the most competitive quote possible. Our agents have access to various tools and resources to ensure you receive the best options available. They may even consult with other agents who specialize in specific destinations to uncover new properties, trends, or deals that could enhance your trip. Within 15-45 minutes, you can expect to receive a quote that meets your requirements. We understand the importance of acting quickly, as inventory can change and prices can rise. However, for things like group trips, where multiple properties need to be part of a bidding process, the quote may take up to a week or even two. Yet, it is worth the wait. Our group bidding protocol usually saves our clients 40-50%. But rest assured; we always strive to get you the best value for your money.

Your Agent Will Book Your Trip

Once you approve the itinerary and quote, your LuxRally Travel Agent will handle all the necessary arrangements and book your trip for you. You'll receive all the documents you need for check-ins at hotels, flights, tours, and more. Additionally, your agent may provide different payment options to suit your preferences. For example, if you opt for nonrefundable rates, you may enjoy deeper discounts by paying upfront. Alternatively, some hotels may only require a deposit or a card on file. We also offer financing options so you can pay in installments, making it even more convenient for you to embark on your dream vacation.

You Can Discuss Add-ons With Your Agent at Any Time

Booking your flights and hotel is just the beginning. If you want to enhance your travel experience with restaurant reservations, tours, or car services, you can always reach out to your LuxRally Travel Agent. We're here to assist you every step of the way. Simply let us know what you're looking for, and we'll provide you with options, quotes and handle all the bookings for you. Our goal is to make your trip as seamless and enjoyable as possible, so don't hesitate to ask for any additional services or experiences you desire.

Your Agent Will Be Available to You While You Travel

Even when you're on your trip, your LuxRally Travel Agent will still be available to assist you. Whether you encounter any problems or have last-minute requests, we're just a call or message away. Need help setting up a private dining experience on the beach? Want to extend your trip or arrange additional tours? Just reach out to us, and we'll handle everything behind the scenes, allowing you to fully enjoy your vacation. We understand that unexpected situations can arise, and we're here to ensure your travel experience is nothing short of extraordinary.

Your Travel Agent Can Decide to Drop You as a Client

Now, here's something important to keep in mind. Your agent can drop you as a client. What are some reasons an agent might do this? 

Regularly Misleading Your Agent About Your Budget

One of the most discourteous actions you can take as a traveler is misleading your travel agent about your budget. Imagine telling your agent that you have a $10,000 budget for your dream vacation, only to reveal later that you can only afford a $2,000 trip. This not only wastes your agent's time but also damages the trust between you and your agent. To maintain a healthy relationship with your travel agent, it is crucial to be transparent about your financial limitations from the beginning.

Unrealistic Expectations on a Limited Budget

While luxury travelers seek extraordinary experiences, it's important to understand that your budget may limit the level of luxury you can attain. Requesting a Forbes Five-Star experience for $200 a night in London is simply unrealistic. Your travel agent will respectfully explain the reality of the situation and suggest either increasing your budget or adjusting your expectations. If you refuse to accept this reality, it raises a red flag for your agent. Remember, open communication and realistic expectations are key to maintaining a successful partnership with your travel agent.

Damaging the Agent's Reputation

As a luxury traveler, you may occasionally ask your travel agent to go above and beyond to secure special accommodations or negotiate exclusive rates. However, it is essential to follow through on your promises. Suppose you ask your agent to request an aggressively negotiated presidential suite from a hotel's General Manager, assuring them that you will book it if the price is reduced. If your agent successfully negotiates the rate, but you fail to make the booking, it not only damages your agent's reputation but also strains their future negotiations with that hotel. Remember, your travel agent's credibility is on the line, and failing to honor your commitments can lead to strained relationships.

If you're wondering why anyone would engage in these behaviors, rest assured that most luxury travelers understand the importance of respect, honesty, and maintaining a positive relationship with their travel agent. At our agency, we value these qualities in our clients, just as they value our honesty and advocacy for their travel plans.

Now that you have a better idea of what to expect when using a LuxRally Travel Agent, it's time to start planning your next adventure. Reach out to us today, and let us create a personalized itinerary that exceeds your expectations.

Q&A

How much does it cost to use a LuxRally Travel Agent?

LuxRally Travel Agents are completely free to use. Unlike other agents who charge service fees or memberships, we earn our money from commissions from hotels.

What should I expect during the initial conversation with my assigned agent?

During the initial conversation, your agent will want to get to know you better. They will discuss your travel goals, priorities, expectations, and budget to ensure they can tailor their services to your specific needs.

Can I reach out to my agent for assistance while I'm traveling?

Absolutely! Your LuxRally Travel Agent will be available to assist you throughout your trip. Whether you encounter any issues or have last-minute requests, simply contact your agent, and they will handle everything behind the scenes so you can enjoy your vacation to the fullest.